Cancellations & Refunds

We want you to feel at ease with every order. Since this is a digital service, cancellation is possible as long as fulfillment hasn't started yet.

1Message us on the live chat or open a ticket in the support center, with your order number
2If fulfillment hasn't started yet, we'll cancel and refund you in full
3If there was a delivery issue, we'll fix it, complete it, or refund the part that wasn't delivered

Good to know

Refunds are made to the original payment method. Once delivery has started, the part already delivered cannot be cancelled, subject to law.